AI + Data
Unified audience database linked to AI
Helped shape a connected audience data environment that brings together
subscriber records, transactions, payments, newsletter engagement, app
activity, web behavior, promotions, and retention signals.
The goal: move from scattered reports to a clearer, subscriber-level view
that can support marketing decisions, churn analysis, segmentation, and
AI-assisted reporting.
AI Assistant
Ask Adam: natural-language reporting
Built and refined the concept for an internal AI reporting assistant that
can answer business questions from live audience and subscriber data using
natural language.
The system is designed to help teams ask practical questions about starts,
stops, churn, pricing, engagement, app usage, newsletters, and subscriber
value without needing to manually write every SQL query.
Video Automation
RSS-to-video generator
Created a workflow for turning RSS story feeds into short vertical videos
for social platforms, using AI-assisted scripting, text-to-speech, captions,
brand assets, and automated video assembly.
The project was built around a simple idea: make it easier for local
content teams to repurpose stories into social-native formats without
starting from scratch every time.
Podcast
Podcast and audio content workflows
Worked on podcast and audio automation concepts for local news brands,
including RSS-driven workflows, AI-assisted summaries, voice production,
promotion, and cross-channel distribution.
These projects focused on making audio easier to produce, easier to promote,
and more useful as part of a broader audience-growth strategy.
Lifecycle Marketing
SFMC journeys and retention programs
Helped design lifecycle marketing programs in Salesforce Marketing Cloud
covering onboarding, app activation, newsletter adoption, renewal windows,
payment issues, stop-save messaging, and winback campaigns.
The work connects email, SMS, push, direct mail, call center activity, and
subscriber behavior into a more coordinated retention system.
Newsletters
Newsletter growth and engagement strategy
Built strategy and messaging around newsletter growth, welcome flows,
editorial promotion, monthly performance reporting, and reader habit-building.
The focus is not just getting signups — it is helping newsletters become
a repeat engagement channel that supports subscriber value over time.
Dashboards
Audience and project dashboards
Worked on dashboards and reporting tools for audience growth, starts,
stops, churn, campaigns, project tracking, team workload, and marketing
performance.
A good dashboard should do more than display numbers. It should help people
see what changed, what matters, and what action to take next.
App Engagement
App adoption and subscriber engagement
Helped connect app usage, push notification strategy, subscriber status,
and marketing follow-up so app engagement can become part of the broader
retention and lifecycle strategy.
The work includes thinking through how known users, anonymous users,
subscribers, email, SMS, push, and app behavior should fit together.
Campaign Strategy
Subscription campaigns and offer strategy
Built and reviewed campaigns for annual subscription offers, digital-only
offers, former-subscriber winbacks, free previews, app promotions, and
seasonal subscription pushes.
The work blends creative, landing pages, segmentation, offer structure,
retargeting, reporting, and follow-up journeys.
Creative + Social
Social, creative, and promotion systems
Developed concepts for social-native campaigns, newsletter promotion,
meme-style creative, contest marketing, app download campaigns, and
audience-first messaging.
I tend to look for creative that feels human and scroll-stopping without
losing trust — useful, direct, and a little more memorable than a standard
newspaper promo.
Analytics
Subscriber value, churn, and pricing analysis
Worked on analysis around active subscriber counts, delivery method,
restart behavior, current rates, term length, app engagement, email
engagement, stop reasons, and subscriber lifetime value.
This kind of work helps move decisions away from gut feel and toward a
clearer picture of what subscribers are doing and what keeps them around.
Operations
Marketing operations and workflow cleanup
Helped organize the behind-the-scenes pieces that make audience work easier
to run: project intake, campaign planning, UTM standards, landing page
tracking, vendor coordination, reporting, and repeatable templates.
The goal is simple: fewer one-off scrambles, more systems that teams can
reuse and improve over time.